01
Who this policy covers
Mat&Thew is a Roblox development studio. This policy covers our public website and information sent directly to us about projects, partnerships, recruitment, or general enquiries.
Who is responsible
Mat&Thew is responsible for the information described in this notice. Privacy questions can be sent to info@matandthew.uk. Please never send passwords, session cookies, authentication tokens, or other account secrets.
02
Information we receive
Information you choose to provide
If you email us or contact us through Discord, we may receive your name, username, contact details, message, project information, and any files or other details you choose to share.
Website and project information
Our hosting and security providers may automatically process basic technical information such as IP address, device and browser type, requested pages, timestamps, and error or security events. The site also displays public Roblox game information, including visits and concurrent-player figures.
03
How we use information
- Respond to enquiries and discuss possible studio work.
- Plan, deliver, and support agreed projects or partnerships.
- Operate, secure, troubleshoot, and improve the website.
- Keep appropriate business, contractual, and financial records.
- Protect our rights, prevent misuse, and meet legal obligations.
Our legal grounds
Where UK data-protection law applies, we rely on steps requested before entering a contract, performance of a contract, legitimate interests in running and protecting the studio, legal obligations, or consent where we specifically ask for it.
05
Retention and security
We retain enquiries and project records only for as long as reasonably needed for the purpose they were collected, ongoing business relationships, disputes, security, or legal and accounting requirements. Information may remain temporarily in restricted backups until the provider's normal deletion cycle completes.
We use proportionate access controls and reputable service providers to protect information. No internet service can promise absolute security, so suspected issues should be reported promptly by email.
06
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or portability of your personal information, or to object to certain uses. You may also withdraw consent where processing relies on consent.
Email info@matandthew.uk with enough detail for us to identify the relevant interaction. We may need to verify your identity before completing a request. UK users may also contact the Information Commissioner's Office.
07
Children, changes and contact
This website is a business portfolio and is not designed to collect personal information from children. We do not knowingly request sensitive personal information from children through this site. Roblox and Discord users must follow the age and account rules of those platforms.
We may update this policy when our website, services, providers, or legal obligations change. The date and version at the top identify the current notice.